685 738 325 
1. Data controller
The controller responsible for processing personal data collected through this website is:
- Trading name: Clínica Veterinaria Rovira
- Address: Plaça Rovira i Trias 6, 08024 Barcelona
- Phone: 685 738 325
- Email: [email protected]
2. Data we collect
We only collect data you voluntarily provide through:
- The contact form (name, phone number, email address, pet details and reason for visit).
- Phone calls or WhatsApp messages to book an appointment.
- Your pet's clinical history, managed within the clinic itself.
3. Purpose of processing
We use your data to:
- Manage and confirm veterinary appointments.
- Respond to your enquiries and information requests.
- Maintain the clinical follow-up of your pet.
- Send you communications related to your animal's health, if you have given your consent.
4. Legal basis
Processing of your data is based on:
- Performance of a contract — for the provision of veterinary services.
- Consent — when you provide your data through the contact form.
- Legitimate interest — for the clinical follow-up of pets in our care.
5. Retention period
We retain your data for as long as necessary to provide the service and, thereafter, for the applicable legal periods. Contact form data is deleted once your request has been handled, unless it becomes an ongoing service relationship.
6. Data sharing
We do not share your data with third parties, except where legally required or strictly necessary for the provision of the service (for example, clinical analysis laboratories or specialists to whom we refer your pet, always with your knowledge).
7. Your rights
You have the right to:
- Access — find out what data we hold about you.
- Rectification — correct inaccurate data.
- Erasure — request that we delete your data.
- Objection — object to processing in certain circumstances.
- Portability — receive your data in a structured format.
To exercise any of these rights, write to us at [email protected] or visit the clinic.
If you consider that processing does not comply with the applicable regulations, you may lodge a complaint with the Spanish Data Protection Agency (AEPD).
8. Cookies
This website may use technical cookies necessary for its operation. You can consult our cookies policy for more information.